A staff member in a red jacket showing a customer something on a screen.

Visitor centres

Accredited visitor information centre logo

Get personalised recommendations and help planning your visit to ³Ô¹ÏÍø. Our friendly volunteers are here to assist and share their extensive local knowledge. Stop by one of our visitor centres or look for one of our city ambassadors for advice on things to do, places to eat, or the best attractions to visit.

The ³Ô¹ÏÍø Visitor Hub and ³Ô¹ÏÍø Visitor Booth both have a representative from available to help visitors book tickets to shows, experiences, walking tours and more.

For opening hours, click on each service below.

Email visitor@melbourne.vic.gov.au for tourism enquiries.

³Ô¹ÏÍø visitor services locations

Two people in a local handicrafts store, one in a red uniform showing the other some products.

³Ô¹ÏÍø Visitor Hub

Located in the centre of the city, the ³Ô¹ÏÍø Visitor Hub can provide helpful advice and tips.
A man getting help from an information stand in ³Ô¹ÏÍø

³Ô¹ÏÍø Visitor Booth

The ³Ô¹ÏÍø Visitor Booth is your go-to spot for maps, tips, and recommendations.
The ³Ô¹ÏÍø Visitor Pod in City Square, with a translucent roof and a large grass tree in the foreground, with two people in red jackets standing near the entrance with a red umbrella.

³Ô¹ÏÍø Visitor Pod

Stop in at the ³Ô¹ÏÍø Visitor Pod for quick information about all things relating to the city.
Tourist information centre, with a person in a red uniform talking to a visitor.

Fitzroy Gardens Visitor Centre

This visitor centre is your first stop to explore the beautiful surrounds and Cooks' Cottage.

City Ambassadors

Get personal assistance from volunteers located around Swanston St, City Square, and Federation Square.

City Ambassadors at Queen Victoria Market

You can also get assistance from volunteers located around Queen Victoria Market.
Sustainability and Quality Tourism logos.

Discover more

Man and woman taking a photo of the CBD while standing on a bridge over the Yarra River.

Attractions and sights

Explore ³Ô¹ÏÍø's attractions, from laneways and street art to lush parks and grand galleries.

Cars and trams passing in front of Flinders Street Station.

Getting around

³Ô¹ÏÍø is easy to explore by bike, tram, bus, train or taxi.​​​​​​​​​​​​​

A night tennis match at Rod Laver Arena.

Major events

From the Australian Open to the ³Ô¹ÏÍø Cup, major events take centre stage throughout the year.

A couple standing in front of the Royal Exhibition Building, surrounded by trees.

Walks and itineraries

These self-guided walks and itineraries will help you discover ³Ô¹ÏÍø's best sights.