³Ô¹ÏÍøfavourites#updateInterface wom:menu:toggled@window->conditional-css#setValue turbo:load@window->custom-gtm-trigger#dispatchGtmEvent wom:pushNotification@window->notifications#pushNotification turbo:render@window->notifications#insertContainer" data-conditional-css-properties-value='{ "overflow": { "enabled": "hidden", "disabled": null }}'>
  • Skip to content
  • ³Ô¹ÏÍø
  • Create a listing
  • Subscribe
  • Favourites
  • What's on homepage
  • Favourites
    • Home
    • ³Ô¹ÏÍø
    • Eat and drink
    • Shopping
    • Visitor info
    • Create a listing
    • Contact us
    • Subscribe

What are you looking for?

Primary category
Secondary categories for primary category Anything
Secondary categories for primary category ³Ô¹ÏÍø
Secondary categories for primary category Eat and drink
Secondary categories for primary category Shopping
Secondary categories for primary category Hotels
Secondary categories for primary category Guides
List of Accessibility Features

When are you visiting?

Date shortcuts
Calendar

Where do you want to look?

Locations
What are you looking for?
Anything
Anytime Anywhere
The information stand in ³Ô¹ÏÍø, with a blurred tram in the background.

³Ô¹ÏÍø Visitor Booth

  • Landmark
  • Attractions
Accredited visitor information centre logo

Located in the Bourke Street Mall, the ³Ô¹ÏÍø Visitor Booth is your go-to spot for maps, insider tips, and recommendations on shopping, attractions, and events.

The friendly volunteers are here to help you make the most of your time in ³Ô¹ÏÍø, whether you are looking for the best places to eat, shop or explore.

The Visitor Booth offers local knowledge and personal insights about ³Ô¹ÏÍø, advice on things to do and customised itineraries, how to get around and public transport information, free walking maps of the city’s street art, laneways and arcades, guides, brochures and maps, locally sourced products and gifts, and buy and top up myki.

³Ô¹ÏÍø Visitor Booth is on Wurundjeri Woi-wurrung Country.

Hours

Day Times
Monday
  • 10am - 5pm 10am - 5pm
Tuesday
  • 10am - 5pm 10am - 5pm
Wednesday
  • 10am - 5pm 10am - 5pm
Thursday
  • 10am - 5pm 10am - 5pm
Friday
  • 10am - 5pm 10am - 5pm
Saturday
  • 10am - 5pm 10am - 5pm
Sunday
  • 10am - 5pm 10am - 5pm

Location

³Ô¹ÏÍø Visitor Booth
Bourke Street Mall
³Ô¹ÏÍø 3000

Contact details

  • telephone number: 03 9658 9658
  • email address: visitor@melbourne.vic.gov.au

Accessibility

  • Companion card accepted
  • Mobility access
  • Service animals

All accessibility information is self-reported by the listing owner. It has not been verified by the ³Ô¹ÏÍø.

Accessibility

The hub is located on street level. View our accessibility guides below:

Only In The City

Only in this City of Ours See what's on
Queen Victoria Market

Queen Victoria Market

This beloved ³Ô¹ÏÍø landmark is the largest open air market in the southern hemisphere.

  • Heritage listed
  • Community
³Ô¹Ï꿉۪s secret gardens and green spaces

³Ô¹Ï꿉۪s secret gardens and green spaces

Take a break from indoors with a stroll through these city-side parks.

  • Landmark
  • Park
Things you can only see in the city

Things you can only see in the city

Uncover secret rooms, historic architecture and iconic landmarks found only in the city.

  • Free
  • Hidden gem
See what's on

Discover more

Fitzroy Gardens Visitor Centre

Fitzroy Gardens Visitor Centre

This visitor centre is your first stop to explore the beautiful surrounds and Cooks' Cottage.

  • Landmark
  • Attractions
³Ô¹ÏÍø Visitor Hub

³Ô¹ÏÍø Visitor Hub

Located in the centre of the city, the ³Ô¹ÏÍø Visitor Hub can provide helpful advice and tips.

  • Landmark
  • Attractions
Visitor centres

Visitor centres

Get advice and recommendations at one of the visitor centres in the city.

  • Landmark
  • Info
Cruise ship arrivals

Cruise ship arrivals

When arriving by ship, local experts are on hand to help you make the most of your visit.

  • Community
  • Info
Envelope Icon

Subscribe to What’s On ³Ô¹ÏÍø

Sign up to receive updates on what to see and do in ³Ô¹ÏÍø.

Subscribe now
Australian Aboriginal Flag Torres Strait Islander Flag

The ³Ô¹ÏÍø respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future. For more information, .

Create a listing
Contact What's On ³Ô¹ÏÍø
  • Disclaimer
  • Privacy
  • Accessibility
© 2025 ³Ô¹ÏÍø