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Two people in a local handicrafts store, one in a red uniform showing the other some products.

³Ô¹ÏÍø Visitor Hub

  • Landmark
  • Attractions
Accredited visitor information centre logo

Located in the centre of the city at the Town Hall, the ³Ô¹ÏÍø Visitor Hub is close to the retail, dining and laneways for which ³Ô¹ÏÍø is revered. Friendly staff and volunteers can help you plan your time in ³Ô¹ÏÍø and share the city's secrets with you.

You can also shop for locally sourced gifts and merchandise, book experiences, pick up free walking maps, and more. Stop in for expert advice and tips to make the most out of your trip to the city.

The ³Ô¹ÏÍø Visitor Hub is committed to supporting a locally made and sustainable retail offering, through sourcing eco-friendly products and packaging. This includes a partnership with Sisterworks to produce 'banners bags’ which have been made by repurposing event banners that were used to advertise ³Ô¹ÏÍø events, theatre shows and festivals.

³Ô¹ÏÍø Visitor Hub is on Wurundjeri Woi-wurrung Country.

Hours

Day Times
Monday
  • 9am - 5pm 9am - 5pm
Tuesday
  • 9am - 5pm 9am - 5pm
Wednesday
  • 9am - 5pm 9am - 5pm
Thursday
  • 9am - 5pm 9am - 5pm
Friday
  • 9am - 5pm 9am - 5pm
Saturday
  • 9am - 5pm 9am - 5pm
Sunday
  • 9am - 5pm 9am - 5pm

Location

Corner Little Collins and Swanston streets
³Ô¹ÏÍø Visitor Hub
Swanston St
³Ô¹ÏÍø 3000

Contact details

  • telephone number: 03 9658 9658
  • email address: visitor@melbourne.vic.gov.au

Accessibility

  • Accessible toilets
  • Mobility access
  • Service animals

All accessibility information is self-reported by the listing owner. It has not been verified by the ³Ô¹ÏÍø.

Accessibility

The ³Ô¹ÏÍø Visitor Hub is a Quality Tourism Accredited Business.

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The hub is located on street level. Download our accessibility guides below:

  • Accessibility Guide (PDF 3.1MB)

  • Accessibility Guide (Word document 2.4 MB)

Additional Information

The ³Ô¹ÏÍø Visitor Hub now has a representative from available to help visitors book tickets to shows, experiences, walking tours and more. This new service is open daily, from 9am to 5pm.

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Australian Aboriginal Flag Torres Strait Islander Flag

The ³Ô¹ÏÍø respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future. For more information, .

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